31 January 2023

Key workers are paramount to our everyday lives, providing an essential service to the public. Whilst many of us were shielded at home during the COVID-19 pandemic, they sustained those essential services and kept the country functioning. No matter the industry, whether it be manufacturing, logistics or cold storage, a key worker's environment may be harsh and unusual. Of course, anything that can make it easier is essential, and this is where the latest technology comes in.

Rugged devices are the ideal partner for key workers as they are able to withstand wear and tear by being super durable and can work on the toughest of days. They are becoming a core piece of equipment for many workers, especially with the development of digitalized working practices within the transportation and manufacturing industries. This includes real-time inventory management of products throughout the operation, electronic records of machinery maintenance and reducing paperwork and decreasing the potentially costly errors that come with manual processes.

There are many benefits of using rugged devices for key workers, including increasing productivity and streamlining operations. In this blog, we can look into these benefits for key workers in the manufacturing and logistics industry in more detail as well as discuss the different rugged devices.  

Type of rugged devices for key workers

Rugged handheld devices have been designed to keep key workers connected even in the most challenging conditions. With tough touchscreens, high-impact shock absorbers, plus multiple data collection and communication options, handhelds are brilliant for helping minimize downtime and improve accuracy in data collection.

Particularly useful for warehouse operations with truck-based operations, rugged truck mounts are designed to maximise efficiencies with wireless connections and fast processing. They can offer integration with multiple scans so key workers can operate safely from the truck, as well as give a digital backup to increase operator efficiency and accuracy.

Mobile rugged wearables can handle any manner of operations, ideal for key workers. They are purpose-built to ensure all-day comfort as well as have top-class functionality to boost performance. For communications, they also have real-time visibility with business operations to help streamline processes.

The benefits of rugged devices for key workers

All key workers, no matter the industry, rely on devices to complete day-to-day tasks. If these devices fail, some workers cannot do their jobs, and this can put a strain on other parts of the operation. It’s key that these devices are rugged so they are reliable and durable, and that they work to benefit workers.

Enhance efficiency

One of the main efficiencies rugged devices offer key workers is the ability to streamline processes in real time. Not only do they reduce the amount of paperwork that needs completing, but they also keep teams connected if they’re in the field, and provide real-time accurate data and information on inventory levels and new orders. All of this information allows for better visibility and tracking of products and services throughout the supply chain, making the process more efficient and effective.

Minimize downtime

Ensuring key workers have support with their rugged devices is key. Whether this is through remote support, all-inclusive support packages or hot swapping, having access to quick and comprehensive support means less downtime which is a benefit for employees and the business.

Device management

Rugged device management helps to prolong your device’s life and remain a benefit to your business. Simplifying the process of device management is key to tracking and monitoring the performance of all your rugged devices, and ensuring they continue to perform at an optimal level for your key workers.

Enhance employee experience

Rugged devices can deliver a seamless experience for the end-user by giving key workers access to only apps and content they need for their role. This is especially true since the availability of Android rugged devices offers a familiar user-friendly experience that’s easy to use and integrate into existing systems. Not only does this help increase productivity, but also ensures the employee has an engaging experience.

How we can help

If you’re looking to introduce rugged devices into your operations or upgrade the current devices your key workers use, we’re here to help.

We have over 30 years of experience and can help introduce rugged devices into your operations or help update existing devices to provide you with a robust solution to your process and procedural needs. You can rest assured that you’ll receive all the help from TouchStar you may need. To find out more about our rugged solutions and how they could benefit your business, please get in touch.   


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