TouchStar - A Continued Driving Force for Technological Innovation within NGF Europe.
12 May 2023
UK-based
rugged mobile computing providers, TouchStar Technologies, is pleased to
announce that NGF Europe Limited (NGFE), one of the World’s leading
manufacturers of specialised reinforcement cord products has selected TouchStar
for a third-generation RFID technology refresh. The upgrade will see the
business upgrade their existing data capture technology with the latest, future
proof rugged mobile computers enabling real time accuracy and control of their
production processes.
NGF Europe Limited (NGFE), situated in St Helens, Merseyside
is a subsidiary company of the NSG Group of Japan, one of the World’s leading
manufacturers of glass products for the building, automotive and information
electronics applications.
RFID
Data Capture is Key
NGFE is
committed to supplying high quality products and services that conform to
customer requirements. They pride themselves on the principal of continual
improvement, as such, they continue to invest in the best technologies and
systems to fulfil their commitment to product quality and service excellence. Data
capture is key, and NGFE rely on their systems to provide 100%
confidence that every product is manufactured to the right specification and
that the right product enters the supply chain.
Working in partnership with leading mobile computing
solution provider, TouchStar Technologies, RFID has become an integral part of
the manufacturing process for NGFE’s glass, carbon fibre and other
reinforcement cord products, including production, general warehousing and
packing.
With a
strong reliance on their system, NGFE recently made the decision to upgrade
their RF devices as part of an IT investment within their St Helens operation. Peter Lai,
Continuous Improvement and 4IR Manager at NGFE comments, “RFID data capture is
key within our manufacturing facility, so we need to ensure that our systems
remain up to date and fit for purpose. As a business, we are continually
innovating with regards to our processes and the technology we deploy. Ensuring
we have access to futureproof rugged mobile computers and the business-critical
data they deliver is key to the continued optimisation of our production
processes.
The
Solution
The technology
rollout recommended by TouchStar was Zebra’s MC3300ax handheld mobile computer.
Rugged and fit for purpose, the MC3300 provided an ergonomically designed and
easy to operate mobile computer. Always connected, the device was a perfect fit
for the company’s manufacturing operation, ensuring the company have real time
visibility of their operation whilst supporting 100% accurate manufacturing
processes. Working together with TouchStar, NGFE thoroughly tested the recommended
device to test compatibility with their in house developed software to plan for
a seamless rollout of the approved solution.
Planning
for Success
Peter continues, “The
relationship with TouchStar now spans over 15 years’, in this time we have developed
a strong relationship that is built on trust, support and reliability. Their
technology has played a critical role in supporting our need to meet our
customers’ ever-increasing demands to provide improved traceability and error
proofing. When it came to us looking at upgrading our system, we had 100%
confidence that TouchStar would be able to recommend both a futureproof and quality
solution. Throughout the testing period, they provided both the technology and
support. We look forward to the future rollout of the solution and the numerous
operational benefits the upgrade will deliver”.