How using rugged mobile can build confidence in your business
04 September 2018
How
using rugged mobile can build confidence in your business
Your customers probably
don’t spend much time thinking about what happens in your business’s
warehouses, and that’s exactly the way it should be. The complexities of warehouse
management happen in the background; a continuous cycle of
logistical processes that ensures each order gets where it needs to be and
when.
A smooth and efficient
process
from receipt to despatch can contradict the activity that goes on behind
the scenes, but it’s this that keeps your business delivering on its
objectives, your personnel achieving in their roles and your customers happy
with your services.
Here’s how rugged
mobile can help you inspire confidence in your business.
A communication infrastructure you
can rely on
Your warehouse
operatives are a team, and they can’t work to fulfil the myriad of daily tasks
that create your service without being able to communicate with each other, as
well as a central data hub. Rugged mobile devices and partners should offer a secure,enterprise-ready wireless infrastructure, as well as a complete implementation support
service. This way, your team members can rely on optimum uptime in order to
stay connected and access the information they need, in turn enabling them to
exceed your customer’s expectations.
The devices themselves
also operate at a level of performance your team can afford to take for
granted. From handheld and truck mounted computers to tablets and barcode
scanners, rugged devices can withstand vehicle vibrations, drops from height,
moisture and extremes of temperature with no dip in function. With powerful
processing capabilities and exceptional battery life built in, rugged mobile
devices can last as long as your team needs them to, and beyond.
The power to manage the unexpected
Problems and snags
that slow the
movement of goods through your warehouse will always occur, but it’s how your business
deals with them that matters to your customers. Confidence and brand loyalty is
built when a business is able to rectify an unexpected issue or delay swiftly
and decisively.
By minimising
paperwork, mapping workflows and eliminating any reliance on memory, the
implementation of a rugged mobile system will help to prevent problems caused
by human error from the get-go. For everything else, the system can give your
operatives complete visibility of the entire supply chain in action, enabling them to
zero in on any issues that may impact your warehouse and find workable solutions rapidly, often
before your customers are affected.
A support system behind your rugged
mobile solution
No business stands
still, and it’s likely that the way your warehouse operates will need to
develop over time. A rugged mobile solution can see you through business growth
and development, but only if you partner with a supplier with the experience
and expertise to provide long-term support.
At Touchstar, our
UK-based support services are there to ensure your rugged mobile devices
continue to propel your warehouses towards ever-greater levels of efficiency
and performance. Available 24/7, our specialists support your warehouse so that
your business can continue to offer the highest standards of service for your
customers, helping to build and sustain positive customer relationships.
And it’s not just your
customers who will benefit from the increased productivity rugged mobile can
enable. Having a fail-safe task management tool at their fingertips can help
your team members find renewed surety in their roles, and confidence in your
business.
For both your
customers and your warehouse team, faith in your business stems from an ability
to rely on your operational processes. A rugged mobile warehouse system, such as the ones we expertly recommend and supply, is the
best way to ensure efficient workflow at every stage of your warehouse
supply chain. Contact us now
to find out more.