Fragrance Oils Select’s TouchStar as Part of Real Time IT Investment
21 May 2021
UK-based manufacturer of rugged mobile
computers, TouchStar Technologies, is pleased to announce that Fragrance Oils, global
experts in the manufacture of perfumery essences, has selected their TS8200
handheld mobile computer as part of a real time upgrade to their picking and
put away operations.
Fragrance Oils (International) Limited (FOIL) are specialists in the
creation of perfumery essences and natural herbal extracts for use in the fine
fragrance, personal care, air care and household cleaning sectors. Headquartered
in Manchester and with a global presence that spans Europe, Russia, Asia
Pacific, America’s plus the Middle East and Africa, Fragrance Oils has become
one of the industry’s most dynamic and influential companies.
To provide additional support for their worldwide network, Fragrance
Oils were looking to upgrade their IT infrastructure within their Manchester
based Headquarters. With sales spanning over 70 countries, Fragrance Oils have
become well known for their inherent values of creativity and technical
excellence, but most importantly customer service. With a large global network
to support, they knew they had to look at ways to remove their reliance on
paper-based systems to remove the pressure on their growing operations. Going
real time, Fragrance Oils are not only looking to streamline their operations,
but to enable more efficient processes and reduce errors whilst enabling real
time visibility of their operations.
TouchStar’s rugged TS8200 devices are set to roll out as part of a wider
IT investment which will also see the go live of a new warehouse management
system. Andrew Taylor, IT Manager at Fragrance Oils comments,
“Having
looked at the portfolio of products that TouchStar were able to offer, it
quickly became apparent that TouchStar’s TS8200 would deliver the functionality
required for the initial rollout phase of our IT upgrade. Not only were we
impressed with the technology, but also the localised support we received as we
tested the compatibility of the handhelds with our new warehouse management
system”.
Designed in conjunction with TouchStar’s extensive user base, the
TS8200 is a lightweight and ergonomically designed Android mobile computer, with
optimally positioned hard capped keys it is the perfect device for Fragrance
Oils picking and put away operations. Not only this, but Fragrance Oils will also benefit
from the availability of a hot swappable battery, guaranteeing continuous
operation and reduced downtime, maximising output and increasing workload
efficiency.
Andrew continues, “As we move towards the go live of the system, we are
excited by the numerous operational benefits the technology will deliver. The
support we have received from TouchStar so far has been excellent, and we look
forward to the potential benefits their rugged devices will be able to offer us
in other areas of our operation”.
Peter Marsh, Sales Director for TouchStar comments, “As UK based manufacturer of rugged mobile computers, we
are delighted to working with Fragrance Oils on their new system rollout. At
TouchStar, not only will we be equipping Fragrance Oils with our latest Android
handheld, but as a locally supported solution, we will be guaranteeing minimum
downtime and a reduced cost of ownership. With over 35 years of industry
experience, we are confident that the new technology rollout will surpass
expectations”.