Knights of Old Select TouchStar For IT Hardware Upgrade
15 September 2020
UK-based manufacturer of rugged mobile computers,
TouchStar Technologies, is pleased to announce that Knights of Old, one of the
UK’s leading provider of warehouse and distribution services, has selected TouchStar’s
TS8000 handheld mobile computer as part of an IT upgrade for their warehouse
picking operation.
Established by William Knight back in 1865 with a horse
and cart, Knights of Old have grown significantly within the warehouse and logistics
sectors. With group services that include UK,
Irish and European transport, logistics, export packing, and supply chain
management, Knights of Old pride themselves on delivering exemplary logistics support
to their customers.
Operating from multiple depots, with over
300,000 sq ft of warehouse space, Knights of Old are continuously looking at
ways to drive operational improvements. The most recent upgrade to their IT infrastructure was
to support the picking operations with the rollout of new rugged mobile handhelds.
Fully supported in the UK, TouchStar’s TS8000 handheld terminal was selected as
the ideal hardware solution. With its rugged
credentials, from high impact polycarbonate plastics, metal alloy chassis and
the use of Sorbothane® rubber shock absorbers, the TS8000 provides advanced high-speed
scanning and was perfect for the rugged picking environments Knights of Old
operate within.
Knights of Old were impressed with the new technology and the
localised support they received. Dan Street, IT Manager explains, “What impressed us most
about TouchStar was not only the technology, but the people. As a supplier,
they listened carefully to our needs and ensured the proposed devices were
compatible with our core systems. Support was of great importance to us, and
the support we have received from TouchStar has been great. The user feedback
we received on the devices has also been excellent. We look forward to the
potential of working with TouchStar on any further hardware upgrades in the
future.”
Peter Marsh,
Sales Director for TouchStar comments, “With over three decades of
experience within the development of mobile computers for rugged conditions, we
were thrilled to be working alongside such a highly regarded warehouse and
distribution brand on their hardware upgrade. At TouchStar, not only are our
TS8000 devices purpose built to provide enterprise level support for rugged
environments, but as a locally supported solution, we will be guaranteeing
minimum downtime and a reduced cost of ownership. We look forward to building
our relationship with Knights of Old in the future.”