01 September 2023

How the Rugged Mobile Device Selection Process Can Make or Break an Operation.

In industrial environments such as manufacturing, warehousing and distribution, accuracy and efficiency are vital to daily operations. Workers need devices that can keep up with their demanding routines. The choice of rugged mobile computers, from handhelds to wearables, truck mounts, or tablets, plays a pivotal role. But choosing the right devices can be a complicated process.  

Selecting the right rugged mobile computer from the vast and varied models available can be challenging as not all tools are created equal. Choosing the wrong device might seem like a minor misstep, but the consequences can ripple throughout an operation, leading to increased costs, inefficiencies, and even potential safety hazards. A device that is ill-suited for a specific task can become a hindrance rather than a help.  

Making the Right Choice: The Proven Path to Rugged Mobile Success

In this blog we will explore the importance of making the right choice, the hidden pitfalls of incorrect decisions, and how expert consultation can guide you to success.  

Address the Need: Take Advantage of Professional Advice

Selecting the right device is an important decision and the array of rugged mobile computers available is diverse, with each designed to fulfil specific roles and withstand particular challenges. This is where the insight and guidance of a trusted partner can make all the difference. From understanding the specific requirements of a task, to selecting a device that fits both immediate business needs and long-term strategic goals, the value of professional expertise is immeasurable.  

Expert support can help you to choose the appropriate rugged device to match your specific needs, ensuring it can handle your requirements. This will enable your workers to perform tasks efficiently, without worrying about potential equipment failure.  

At TouchStar our presales support includes a consultation to understand what your business needs and help you choose the right device for the role. Talking to TouchStar means talking to someone with over 20 years of experience in the sector, who has seen hundreds of different use cases for rugged mobile computers and knows what will work and what won’t in any given scenario.  

While on top of our direct consultation, we also provide demo models for our customers to borrow to ensure the rugged mobile computer chosen is suitable for the task and integrates with your existing business critical systems.

Understand the Total Cost of Ownership of your Rugged Mobile Computer Selection

One of the key factors in making the right choice, and a key reason to consult with an expert, is to ensure that you choose the most financially viable solution. Devices that don’t accurately fulfil your needs are likely to lead to time being lost during tasks, more upgrades or even earlier replacement. All of this can result in a very expensive total cost of ownership for a seemingly cheaper device.  

However, rugged mobile computers have varying technical specifications and price points. Choosing the right device can be hard.  

Expert advice can help facilitate your selection and also work with you on configuration, and deployment of your rugged mobile computers. From the initial consultation, through to purchase, deployment and post-sales assistance, a trusted provider will ensure a more efficient and streamlined process, matching you to the right devices.    

Futureproof Operational Performance: Consider Expert Strategic Insights

Picking the right rugged mobile device is not just a purchase decision: it's a strategic one that impacts operations, safety, and bottom lines. The right rugged mobile computer will lead to increased efficiency, reduced total cost of ownership, and the peace of mind that comes with having a device and support structure tailored specifically to the task at hand.

 Making the right choice in rugged mobile computers is not just an option, it is a necessity, so don’t be afraid to ask for advice.  

Contact the TouchStar team and let us be your guide on the road to rugged mobile computer success.    

ABOUT THE AUTHOR - PETER MARSH

Peter joined TouchStar (formally Belgravium) in a sales manager role in 2001.  Prior to joining the company, Peter held Partner and National Sales Manager roles within the parcel and logistics industries. 

In 2011 Peter was promoted to Sales Director and is now actively involved in promoting the value of TouchStar’s Rugged Mobile Computing solutions to the warehouse, logistics, manufacturing and field service industries. When not involved in the business, Peter is a keen and enthusiastic football and cricket fan.


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