Premium Homeware Retailer Selects TouchStar for Hardware Refresh
27 February 2023
UK-based rugged mobile computing
providers, TouchStar Technologies, is pleased to announce that Silver Mushroom,
the family run, premium online kitchen and homeware retailer has selected
TouchStar for a mobile computer refresh. The upgrade will see the business
upgrade their existing picking operations with the latest, rugged devices for real
time stock visibility and control.
Based in Preston, Lancashire,
Silver Mushroom offer carefully curated
selections of quality homeware items ranging from well-known names to more
niche brands. Established in 2011, the award-winning business has experienced
tremendous growth in demand, which subsequently led them to opening their own third-party
fulfilment centre, CK Fulfilment in 2022.
Silver Mushroom pride
themselves on ensuring high levels of stock availability and the flexibility to
react quickly to increases in demand. Speed and
efficiency are key objectives for their operation, from ensuring an easy and
simple ordering process for their customers, through to efficient and accurate
fulfilment. Rugged mobile computers play a fundamental role in supporting the
company’s picking processes.
Tony Barnes,
Operations Director at Silver Mushroom comments, “We selected TouchStar to
support us with the upgrade due to their experience and solid reputation within
the industry. We were looking for a more robust and user-friendly device to
replace our existing devices which were prone to damage. Not only were they
able to help us select the right hardware, but the support they provided in
getting us up and running has been exceptional”.
The
technology rollout recommended by TouchStar was Zebra’s TC21 handheld touch
computer. Rugged and fit for purpose, the TC21 is lightweight, easy to carry
and easy to operate. Always connected, the device is perfect for the company’s
scan intensive picking operation, significantly reducing downtime and ensuring the
company’s picking operation is more productive and cost effective.
Peter Marsh, Sales Director
for TouchStar comments, “With
over three decades of experience supporting the rollout for mobile computing
solutions for warehouse environments, we were thrilled to have the opportunity
of working with Silver Mushroom. We feel that that in the TC21, we will be
delivering a fit for purpose device that will deliver real operational benefits
to the business. We look forward to supporting another successful
hardware upgrade with Silver Mushroom”.