HD Group Accelerate Growth into the Fulfilment Market Thanks To TouchStar Real Time Data Capture
30 January 2023
Background
HD Group is one of the fastest growing providers of end-to-end
logistical solutions. Headquartered in Doncaster, the privately owned company
has already become one of the largest independent Freight Forwarding Company supporting
companies on both a national and international scale.
The company prides itself on the ability
to provide a reliable and efficient service, as a result, their reputation and dedication for
excellent customer service has been instrumental in making the business a
success.
The Business Requirement
The company recently acquired a new facility in Cheshire,
supporting the company’s growth strategy by bringing warehouse operations in
house and enabling a full end to end supply chain solution. Having also been
awarded a new contract, the new facility would be used to store, pick, pack, despatch and
deliver orders to facilitate its customer’s business operations across the
UK, Europe and Middle East.
As such, the company required a warehouse management system to
support the new operation. HD
Group recognised the value that warehouse technology would add to their
operations and their ongoing plans for growth.
Kerry Dusi, CEO at The HD Group comments, “The acquisition of the new facility
has allowed us to develop the fulfilment side of the business, however we knew
we needed to have the right infrastructure in place that would not only allow
us to facilitate both a reliable and efficient service, but that would be both
futureproof and scalable to support our growing operations”.
Real Time Data Capture
The new system needed to help ensure goods moved through the
operation in the most effective and cost-efficient way, facilitating operations
such as picking, receiving and put away. The implementation of a proposed warehouse
management system needed to ensure HD Group were able to proactively manage
their stock with complete accuracy.
HD Group selected Minster Edge, Minster Computer Systems warehouse management software (WMS) to provide the visibility, support and control of their
new logistics fulfilment operation. Utilising real time data capture, the system provided
all required functionality as standard, along with unrestricted scalability to
grow in line with the company’s requirements. Key to the decision
was Minster’s approach to partnership, extensive logistics experience and
knowledge, along with a modern, flexible, highly configurable multi-tenant solution.
Which provides the ability to on-board new customers in record time, whilst
maintaining secure data visibility for each customer.
On the recommendation of
Minster, HD Group selected TouchStar’s TS8200 handheld as the mobile computing technology to support
the real time data capture in the new operation. The new handhelds will equip warehouse
operative with advanced scanning capability, help identify and track goods within
their fulfilment process, capturing accurate stock information that together
with Minster, will help support an efficient and flexible operation.
The TS8200 also provides an ideal
hardware solution for company’s new warehouse-based fulfilment operation. The
combination of high impact polycarbonate plastics, metal alloy chassis and the
use of Sorbothane® rubber shock absorbers allow for an extremely reliable
solution and prolonged life within warehouse environments.
The Future
Kerry continues, “Since the system went live, we are excited
by the numerous operational benefits the technology is starting to deliver. The support
we have received from both companies so far has been excellent, and we look
forward to the potential benefits the system will be able to offer us as we
continue to grow our operations.”