06 October 2022

What is a rugged device?

A rugged device is a smartphone, tablet, truck mount, or other electronic gadget that is built to withstand the challenges of commercial use. There are three kinds of rugged devices: semi-rugged, fully-rugged, and ultra-rugged (i.e. indestructible). The ruggedness required by a business is determined mainly by the operational environments such as in a warehouse or manufacturing.

Many rugged devices have additional features such as longer-lasting batteries and higher IP ratings against water and dust. 

What is a rugged wearable device?

A rugged wearable is a smaller device that is lightweight, comfortable to wear and easy to use. They’re intended as a hands-free solution that can be worn on the wrist or belt of workers. Although small in size, a rugged wearable can incorporate touchscreens, barcode scanners and voice activation features. They’re also designed to be durable and able to withstand drops, dust and extreme temperatures. 

What are the benefits of using a rugged wearable device?

There are many benefits to using a rugged wearable device, including:

  • Ease of use. Newer rugged devices are using an Android Operating System and are easy to use in harsh environments as their toughened touchscreens are glove-friendly and resistant to cracks. 
  • Durability. Rugged wearable devices have built-in protective casings which have an IP rating for users to understand their protection level and are designed to withstand drops and shocks.
  • Increased productivity. Hands-free devices allow for greater efficiency and accuracy, leaving hands unencumbered and able to handle, pack, sort, load, check, pick and undertake any other task required.

Do rugged wearables increase productivity?

Yes! A big benefit of rugged wearable devices is that they can increase productivity by giving employees a hands-free approach to their task list. Plus, as they increase accuracy, there is also less time spent on rectifying errors, leaving more time for picking, packing and sorting goods.

What impacts the suitability of a wearable rugged device?

When looking at the potential of using a wearable rugged device, there are numerous factors which affect their suitability which need to be considered, such as:

  • What are the types and sizes of goods being handled?
  • What is the environment they are going to be used in, such as manufacturing or port logistics?
  • What does your organisation hope to achieve by introducing wearable devices?
  • Do your staff have a preference for the type of device they use?

What environment is best suited for a rugged wearable device?

Rugged wearable devices can be worn in all sorts of environments and can be a valuable asset in aiding productivity and efficiency.

For example, in warehousing, picking larger products requires staff to be hands-free which makes wearables ideal. Similarly, wearables are more often used in despatch operations that involve roll cages with smaller boxes rather than shrink-wrapped pallets. Plus, in manufacturing, rugged wearables increase productivity as they’re hands-free and provide comfort and safety when undertaking manual handling tasks such as quality checks or handling supplies.

Can rugged wearables work in a warehouse?

Yes, rugged wearable devices are ideal for being used in a warehouse environment, especially for large products which require staff to be hands-free.

Why should I choose a rugged device over a consumer device?

The choice between wearable rugged and consumer devices is always a personal one and will depend on the organisation and its operations. There are many things to consider to ensure the device is fit for its purpose, such as:

  • Cost. Remember, although rugged wearable devices seem expensive first off, consider the total cost of ownership (TCO) as this takes into consideration fail rates, costs of repairs, replacement, productivity and device maintenance.
  • Security. The level of built-in security is key to protecting the device and organisation from unauthorised users gaining access to what they shouldn’t. Rugged devices have enhanced built-in security features such as the lockdown of applications should the wearable device go missing so is better on a security front compared to consumer devices.

Can I use rugged wearables if I have a poor internet connection?

Yes, but having a poor connection can limit the benefits of using a rugged wearable device.

If you have a poor connection, TouchStar can help by working with our partners to supply reliable Cisco or Meraki Wi-Fi wireless solutions. Whilst investing in the correct, future-proofed and scalable wireless may cost more upfront compared to more consumer-based wireless it can actually save a business money in the long run. The average cost of IT downtime per minute is estimated at approximately $5600, for a warehouse running e-commerce applications this cost could be much more. 

Are rugged wearables complicated to introduce into the work environment?

No, rugged wearable devices can be easy to introduce into your workplace and can fit in seamlessly with your current operations. This is especially true at TouchStar. With over 30 years of in-house experience, we have built long-term relationships with end users, software houses and systems integrators across a number of sectors in a partnership-led approach for installations. Plus, as we offer a complete end-to-end management service from specification through to project management, implementation and post-sales support, if you ever have any questions, we’re on hand to help.


Contact Us


We retain the information you supply to us solely in order to deal with your query. We do not share your data outside of Touchstar Technologies and we do not use it for marketing purposes.

Please confirm to continue